Higher Education Consultants

Parent Satisfaction Inventory™

Find out how satisfied the parents of your students are
Parent Satisfaction Inventory

Now you can accurately measure parent perceptions and find out how they compare to student perceptions using Noel-Levitz's Parent Satisfaction Inventory, a parallel to the four-year college and university versions of the Student Satisfaction Inventory™, Form A and Form B.

Using our parent and student surveys simultaneously reveals areas of agreement between students and parents, along with parents' issues of top concern. In addition, you receive national norms to validate significant findings. Use the parent survey to:

  • Learn how parents feel about the campus climate, instructional effectiveness, advising, and other areas.
  • Address perceptions that students and their parents share in common (see illustration).
  • Strengthen institutional programming and re-focus parent and family communications on priority concerns.
  • Benchmark parent satisfaction against national norms for four-year colleges and universities.

See samples and check prices. The Parent Satisfaction Inventory is designed for the parents of your currently enrolled students.

Why survey parents?

Recent research has revealed that parental involvement plays a strong role in students' enrollment decisions. Explore the significant influence of parents on college choice and college retention.

Implementation and summaries

Learn how to administer the Parent Satisfaction Inventory by reading these frequently asked questions and implementation guidelines (PDF). If you have any questions about how to move forward with the Parent Satisfaction Inventory or how Noel-Levitz can help you interpret the data you will receive, please contact us.

Campus comments

"Very valuable information! We found three of our top student-perceived strengths were three of our top parent-perceived challenges. We are now developing a communications strategy to address this disconnect. We plan to conduct the parent survey each year that we conduct the student survey so that we can continue to compare strengths and challenges."

Linda Carpenter
Executive Director of Constituent Relations
Juniata College 

"Family members play a critical role in a student's success, so knowing how the family member feels is very important. We have begun and will continue to use the data we received from the Parent Satisfaction Inventory to improve all aspects of our family programming, services, and events."

Kristi Okerlund
Family and Student Programming Coordinator,
Office of Enrollment Services, University of North Dakota 

Part of the Satisfaction-Priorities Surveys from Noel-Levitz

In addition to the Parent Satisfaction Inventory, these additional tools can further strengthen your student success efforts:

Resources

See samples »

Gain a better understanding of how this assessment works by looking at samples.

2011 National Report

Read the responses from a nationwide survey of parents.

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